John

John

Recent Posts

Assistance Animals in Rental Housing

Posted by John on Apr 26, 2021 9:00:00 AM

Assistance animals qualify as one of the more complicated topics in rental housing. Operators constantly wrestle with the distinctions between service and support animals, what qualifies as legitimate documentation and how to most efficiently manage their verification processes. 

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Topics: Assistance Animals

Pet Tech State of The Union: What’s Next?

Posted by John on Jan 5, 2021 11:00:00 AM

While pet data has always existed in some capacity, it has seldom been granular enough to be useful for apartment operators.

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Topics: PetTech

You’re Only as Valuable as Your Data

Posted by John on Oct 6, 2020 10:00:00 AM

You most likely have detailed information about the vehicles owned by your residents. It helps your team control your parking garage, parking lot, understand the nuances of lot utilization and add revenue through monthly parking fees. It also helps the community monitor authorized and unauthorized vehicles.

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Topics: proptech, data

Our Analysis of HUD’s New Assistance Animals Notice

Posted by John on Feb 5, 2020 9:00:00 AM

On January 28, 2020, HUD released the rental housing industry’s long anticipated updated Notice on assistance animals in housing accommodations.

PetScreening was notified directly by HUD’s Enforcement Office about the new Notice and commented that our service’s feedback played an important part in the development of the Notice. Our Pack truly appreciates the positive working relationship we have developed with HUD, and we believe this Notice is thoughtful and well-intended to all parties involved.

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Use Case Spotlight: Removing Breed Restrictions with Rich Properties

Posted by John on Dec 4, 2019 12:15:00 PM

About
Rich Properties

For over a quarter century, Rich Properties has devoted itself to building a reputation as one of the most respected developers in the Southeast region. With a diverse portfolio of over 3,000 luxury apartment homes, town homes, and condominiums in several thriving markets, Rich Properties has become a trusted industry leader in South Florida and beyond.

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Topics: Case Study

Assessing the Housing-Related Risk of a Pet Owner

Posted by John on Sep 19, 2019 10:00:00 AM

The perfect pet resident exists but can be difficult to find

The perfect pet resident properly reports their pets, picks up after them, has them appropriately vaccinated and complies with a rental property’s pet restrictions. They have trained, well-behaved animals and carry pet insurance. 

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Topics: Household Pets

Service Animals vs. Assistance Animals: Know the Difference & Reduce Your Risk

Posted by John on Mar 11, 2019 10:01:00 AM

If you’re like most people, you probably use the terms service animal and assistance animal interchangeably especially when discussing the recent media coverage about the person with an emotional support alligator or the peacock trying to board an airplane. If you’re a multifamily professional, not knowing the difference between these two terms could result in costly and risky unintended consequences.

To help prevent such a scenario from happening, you simply need to know the difference between a service animal and an assistance animal. More importantly, knowing when and how to deal with each one is imperative. Understanding the differences can help ensure you don’t ask an inappropriate question that could result in inadvertently discriminating against a person with a disability or help prevent a bad actor from committing animal fraud.

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Topics: Assistance Animals

The Impact of Insurance Breed Restrictions on Accommodation Requests

Posted by John on Mar 4, 2019 12:17:00 PM

The following is a partial transcript from the PetScreening pawdcast, ep.3. To listen to the full episode, click here.

"Hi! It's John Bradford, pet lover and founder of PetScreening.com. Welcome to the PetScreening podcast. Today, I'm going to talk a little bit about insurance companies and their restrictions regarding pets, and how sometimes this is used as a reason to deny someone from bringing a specific breed into a property under their accommodation request. We're going to talk about why that is not a wise thing to do or why that is not a wise reason to use as to why you're denying an accommodation request.

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Topics: Assistance Animals, Podcast

Holding All Residents Accountable for Household Pets and Assistance Animals

Posted by John on Jan 10, 2019 2:00:00 PM

When it comes to pet policies, most property managers and housing providers strictly focus on the residents and applicants that willfully admit they own a pet or animal. Obviously, the goal is to make sure these residents and applicants are aware of management’s pet and animal policies. These policies are often addressed in the lease or an additional lease addendum and focus on things such as leashing rules, dog waste pick up, weight restrictions, age issues, breed exclusions, and more. This is a great first step but it leaves some questions unanswered.

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Topics: Property Management, Pet Screening

Assistance Animal Accommodation Requests vs. Insurance Mandated Breed Restrictions

Posted by John on Dec 11, 2018 12:20:00 PM

Some insurance policies have specific pet breed restrictions and for a housing provider to unilaterally apply these restrictions to assistance animals is ill advised. Why? Assistance animals are not the same as household pets.

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Topics: Insider, Assistance Animals